In your application, you might have multiple environments for development, testing, and production. The pricing plans are per environment, and you will be charged for each environment you have.

Our Starter and Growth plans are charged up front, and billed on a monthly basis. Additional usage costs are also billed at the end of the billing cycle. We are using Stripe as our payments provider.

You can monitor the usage of your app environments through Altogic Designer.

If you are on the Free Plan, you will not be able to use the functionality you have exceeded its limit until the next day or month. If you are on a paid plan, your app will continue to work, and you will be billed for over-usage costs.

When you cancel a subscription (e.g., delete your app or delete an environment), and if you are on a paid plan, you will be charged for pending additional over-usage costs if there are any.

In terms of platform capabilities and available functionality, the free plan does not have any limitations. You can use all the features available in a Starter or Growth Plan. Although there are no functionality limitations, the Free Plan has daily and/or monthly usage limits. If you exceed any of those limits, you will not be able to use that specific functionality until the next day or month.

Yes, you can upgrade or downgrade plans at any time. However, if you are downgrading from a Growth to a Starter Plan, please make sure that your resource utilizations are within the limits of the Starter Plan; otherwise you might be charged for over-usage.

If you are on a Free or Starter Plan, you can always upgrade to the next pricing plan. If you are on a Growth Plan and need more capacity, please contact us at [email protected]

Yes. If you decide to leave and want to export all your data, we will help you. Altogic has no vendor lock-in. Please contact us at [email protected] for more information.

You own your data. This also include any data that your users might upload unless your agreement with them specifies otherwise.

This can be done with an Enterprise plan. Please contact us at [email protected] for more information.